Sample · Illustrative Report #BM-EXAMPLE

The Bleed Map

A 4-system diagnostic for independent gym owners. Prepared and signed by Mauro Castillo, MD.

Prepared by
Mauro Castillo, MD MS CSCS
Subject (illustrative)
200-member independent gym · suburban · 6 staff
Format
4 Bleeds · 1 punch list · 1 quote

How to read this. The numbers in this sample are illustrative. They are modeled from public industry data (IHRSA, BrightLocal, ClubIntel) and the typical operating profile of an independent gym with around 200 members. Your real Bleed Map runs on your data. Your funnel, your roster, your hours. The format below is the same one you receive within 24 hours of the paid 90-minute diagnostic.

01

Lead Bleed

Money out the front door
SymptomAround half of inbound leads receive zero follow-up. Industry baseline (IHRSA).
Modeled cost4 missed leads/week × $517 LTV per lead = ~$107,500/year.
Root causeNo coverage layer for off-hour and overflow inquiries. Front desk cannot be in two places at once.
Recommended systemLead Recovery Engine™. First reply within 60 seconds. 24/7. Books trial directly to your calendar.
Modeled recovery70 to 85% of missed inquiries answered the same day.
02

Member Bleed

Money out the back door
Symptom8 to 12% of members drift to ghost status each quarter before formal cancellation.
Modeled cost200 members × 10% silent attrition × $80/mo × 18-month average LTV = ~$28,800/quarter at risk.
Root causeNo attendance-drift detection. The cancellation form arrives weeks after the behavior changed.
Recommended systemAttendance Pulse™. Flags any member missing 7+ days of their normal pattern. Drafts the outreach. Owner approves with one tap.
Modeled recovery30 to 45% of drifters re-engage when contacted in week one. Published retention research.
03

Reputation Bleed

Money you never see
SymptomReview velocity under 1 per month. Local competitors averaging 3 to 4. Star rating drifting toward 4.0.
Modeled cost38% drop in click-to-call traffic below 4.2 stars (BrightLocal). For a gym at 60 click-to-calls/month, that is 23 lost calls.
Root causeNo automated post-visit review prompt. No system for response or social repurposing.
Recommended systemReputation Engine™. Post-class review prompts. AI-drafted responses for owner approval. Best reviews recycled to social.
Modeled recovery4 to 6x review volume within 60 days when timing is right after a class.
04

Time Bleed

The hours that vanish
SymptomOwner answers 30 to 60 repetitive front-desk questions per week. Class times. Billing. Schedule changes. Most outside business hours.
Modeled cost10 to 14 hours/week of owner time. At $75/hour opportunity cost: $39,000 to $55,000/year in unrecovered labor.
Root causeNo front-desk AI layer trained on the gym's specific FAQs, schedule, and billing system.
Recommended systemCero Front Desk™. Voice and text. Handles class lookups, billing FAQs, schedule questions. Hands off only the rare ones to a human.
Modeled recovery80%+ deflection of repeat questions within 2 weeks of go-live.

Summary

For a typical 200-member independent gym, the modeled total bleed runs $135,000 to $190,000 per year. The first 90 days of a 4-system install typically recovers $40,000 to $70,000 of that, with the remainder compounding through the rest of the year as the systems mature on the gym's data.

The point of the diagnostic is not to sell every system. It is to find the largest bleed and stop that one first. Most gyms install one or two systems, not four.

— Mauro Castillo, MD MS CSCS
Founder, Cero To AI
mauro@cerotoai.com

This is the format. Your real Bleed Map uses your numbers.

90-minute diagnostic. Written report within 24 hours. The $1,500 credits in full toward your install if you sign within 14 days.

Run my Bleed Map · $1,500

Or read the full Bleed Map page for what is included.